Customers ‘angered’ by Tesco bank problems

By The Newsroom

Published 5th Jul 2011, 20:28 BST

ANGRY customers of Tesco Bank continued to deluge the firm’s Glasgow-based call centre yesterday after being locked out of their accounts due to ongoing “hiccups” in the bank’s systems.

The problem for the bank, headed by Benny Higgins, follows a weekend migration of 850,000 savings and loans accounts from systems at Royal Bank of Scotland, the bank with which it had a joint venture until 2008.

Problems for the bank’s savings and loans customers emerged on Monday.